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Run Windows Update with the dock connected to the PC (by using Wi-Fi or Ethernet of your laptop PC).

You can download the latest DisplayLink driver from:

HDCP content support is currently not availableĭisplayLink Driver is not able to install.HDCP content is not able to display on the attached monitor Download and install the latest USB 3.0 host controller from Dell Drivers & Downloads page.Unplug from the power, wait 10 seconds, and then reconnect.USB ports are not functioning on the dock

Right-click USB Audio device and select Set as default.Right-click and check both Show Disconnected Devices and Show Disabled Devices.Right-click the Sound icon on the System Tray.The video on the attached monitor is not displaying in extended mode Check the video resolution under Control Panel > Display > Change Display Setting.The video on the attached monitor is distorted or corrupted Unplug the power, wait 10 seconds, and then reconnect.NOTE: Video is not available outside the operating system or in a pre-boot environment such as the BIOS. To learn more about setting up and troubleshooting issues with multiple monitor setup, refer to these Dell knowledge-base articles How to Setup Multiple Monitors or How to Troubleshoot Multiple Monitor Issuesĭell D6000 docking station display resolution support using USB-C connectionĭocking station connected to PC using USB Type-Cĭell D6000 docking station display resolution support using USB 3.0 Type-A connectionĭocking station connected to PC using USB 3.0 Type-A Refer to the Display Resolution Table below for more details about the supported resolution when connecting multiple monitors to the docking station. Dell Universal Dock D6000 supports up to 3 displays when connected to your PC using the Thunderbolt 3 USB Type-C cable and up to 2 displays using the USB 3.0 cable. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your PC be installed from Dell Drivers & Downloads website under the "Video" section.Ĭonnect the monitor to the docking station using the HDMI / DisplayPort cable provided with the monitor. Microsoft Windows operating system includes the VGA graphics drivers only.